Contact Syracuse Chimney Pros
The fastest way to reach us is the phone — the line is answered 24/7, and for a chimney fire, storm damage, or a leaning stack that speed matters. If it is not urgent, the form below gets you a same-day callback.
Request a free on-site assessment
Tell us what you are seeing, or when the chimney was last serviced, and we will call you back the same day. No obligation, and we will tell you if you do not need us.
If this is an emergency right now
Some situations are a 911 call, not a call to us. Read this first:
- A chimney fire happening now — a roaring or cracking from the flue, dense smoke, flames from the top: get everyone out and call 911. Do not investigate first.
- A carbon monoxide alarm sounding: get everyone outside into fresh air and call 911. Do not open windows and wait to see whether it stops.
- A chimney fire that is out: do not light another fire, not even a small one to check. The flue needs a Level 2 inspection before it is used again.
- Brick falling or a leaning stack: keep people away from the ground beneath it, including the driveway and any path, and call us.
- Storm damage: photograph everything from the ground before anything is touched or tarped — that record is what an insurance claim turns on, and it cannot be recreated afterwards.
- Do not get on the roof to assess fire or storm damage yourself. A compromised chimney can shed material without warning.
Full detail on emergency chimney repair, including what make-safe work costs and why the Level 2 inspection comes before the cleaning.
Not sure you need us yet?
That is a reasonable place to be, and we would rather you worked it out than booked a visit you do not need. The sweep checker scores your situation in two minutes, the cost calculator gives you a planning range, and the chimney repair cost guide breaks down what each component costs to put right.
Answers
Before you get in touch
Is the assessment really free?
Yes, when you have a visible problem — a leak, damaged masonry, a symptom you want diagnosed — and want a price for putting it right. We look, photograph, and give you a written scope and price with no charge and no obligation. A standalone inspection with a written findings report, for a home purchase or an unexplained fault, is a separate paid service at $125 to $500 depending on the level.
What happens after I submit the form?
We call you back the same day to understand what you are seeing and, if it warrants a visit, book it. For anything urgent — a chimney fire, storm damage, a leaning stack, or a carbon monoxide alarm — call rather than submitting the form. The 24/7 line goes straight through.
Do you have a walk-in office?
No. The address below is a mailing address — we are a mobile service that works at your property, so there is nothing to visit. Everything happens on site at your home or building.
What information helps most on the first call?
Roughly when the chimney was last swept or inspected, what appliance vents into it (open fireplace, insert, wood stove, gas furnace, water heater), whether it is masonry or a framed chase, and what symptom prompted the call. Photos are genuinely useful — of the stack from the ground, and of anything staining indoors.
Do you charge for after-hours or weekend calls?
Emergency response is priced as a service in its own right — $350 to $650 for an after-hours assessment — rather than as an hourly surcharge, and it is quoted before we start. For a non-urgent booking, a weekday costs no more or less than any other day.